hawthorne effect

 
 
model's image

characteristics

author:
Mayo, Elton
country:
United States
period:
1933
type:
model
role:
consultant, change agent and manager
activity:
analyse and reflect
topic:
org. design & development, change management and culture & internationalisation
abstr. level:
individual
perspective:
sociopolitical
status:
final
module:
classics I
comments:
0
 

description:

Between 1924 and 1933, research teams from Harvard University conducted field studies on worker productivity at the Western Electric Hawthorne plant near Chicago, one of the most advanced manufacturing facilities that employed 29,000 workers to produce telephones and telecommunications equipment for AT&T. The experiments initially concentrated on the relationship between productivity and ...

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